New Ceramics!

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Shipping and Delivery

We use the Royal Mail tracked service for all orders under 2kg. Here are their estimated delivery times.

UK: 48 Hours

Europe: 5-7 working days

Worldwide: 5-7 working days

See the full breakdown here.

For anything above 2kg, we use UPS.

Custom charges may apply when shipping outside of the UK. Orders may require you to pay import charges and brokerage/administrative fees – these are solely the responsibility of the customer.

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DELIVERY IN EUROPE: VAT and handling fees for parcels to European destinations

We are now offering a DDP service (Delivery Duties Paid) to all customers in the EU (European Union).

This means that no VAT value and no handling fees for VAT will be charged to customers at delivery, because we already took care of them. This will be displayed at checkout.

All items sent via DDP are fast tracked through customs. Europe delivery aim: 3-7 working days

Please be aware that DDP service would not cover for additional fees or customs charges - that the local custom regulations would decide to apply on the goods - these are solely the responsibility of the customer.

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